FAQs

You'll get a tracking number by email as soon as your order ships. Orders take 4 to 8 business days in total: 2 to 3 to print, then 2 to 5 on the way. If tracking hasn't moved in a few days it's usually a carrier scan gap, but if it's been more than 8 business days, contact us and we'll chase it.

Contact us as soon as you can with your order number and what you'd like to change. If it hasn't gone into production yet, we can usually change the size, color or address, or cancel it. Once it's printing, changes usually aren't possible, but a wrong size is still covered by our guarantee.

If it was marked delivered today, check around your door, your mailroom and with neighbors. If it still hasn't turned up by the next day, contact us with your order number and we'll send a replacement or refund you, your choice.

Shirts sometimes ship in separate packages, so check your email for a second tracking number. If nothing else is on the way, contact us with your order number and we'll send the missing shirt.

It's sent as soon as you order, so check your spam folder first. Still nothing? Contact us with the email you used at checkout and we'll look it up.

Allow 4 to 8 business days in total. Every shirt is printed when you order it, which takes 2 to 3 business days, then delivery takes 2 to 5. These are estimates, not guarantees, and holiday volume can add days.

Free on orders over $74.99, and a flat $4.89 on anything under that. With Bundle & Save, any 3 tees still clear that line and ship free.

We never promise delivery dates, because carrier times are estimates. Allow 4 to 8 business days in total, and longer around the holidays. If you're up against a date, contact us before you order and we'll tell you honestly whether it's likely.

Not right now. We ship to addresses in the United States only.

Yes, and it's the easiest fix. Contact us within 30 days of delivery with your order number and the size you want, and we'll send it at no cost. In most cases you don't need to send the first one back.

Every order is covered by our money back guarantee. You have 30 days from delivery to tell us if it's not right: damaged, wrong size, a print issue, or you just didn't love it. Then it's your call, refund or replacement, and in most cases nothing ships back.

That's on us. Email support@betweenrepsclub.com with your order number and a photo of the problem, plus the size tag if the size or design is wrong. We'll send a replacement or refund you, your choice.

In most cases, no. A photo is usually all we need.

Once it's approved, your refund goes back to your original payment method within 5 to 10 business days, depending on your bank.

Email us a photo and your order number. Within 30 days of delivery it's covered by our guarantee, and if it's been longer, get in touch anyway and we'll take a look. To keep a print sharp, wash it inside out in cold water and skip high heat in the dryer.

Our tees are unisex and run true to size, so order the size you normally wear. Not sure, or used to women's sizing? Lay a tee you like flat, measure it, and compare it with our Size Guide.

On our Size Guide page, and behind Size Guide on every product page. Measurements are in inches.

Every design comes in S to 3XL.

Go with the size they normally wear, since our tees run true to size. A look at the tag on their favorite tee settles it. If it's off, we'll swap it at no cost within 30 days of delivery.

A little. Tees are $29.99, and larger sizes are up to $31.99.

Soft ring spun cotton that's light and breathable, and some colors are blends. Every design is printed when you order it, so nothing sits in a warehouse.

Turn it inside out, wash it in cold water, and skip high heat in the dryer. Heat is behind most print problems, so that's the one to avoid.

Not right now. The shop is tees only, each with one design printed on the front.

We're not set up for custom requests at the moment. Every design in the shop is an original inside joke about lifting.

Mix any 3 tees and get $5 off, any 6 for $15 off, or any 9 for $25 off. It's applied automatically in your cart, once per order, with no code needed. Any 3 tees still ship free after the discount.

They don't stack, so each order gets one or the other. No need to do the math: checkout automatically gives you whichever saves you more.

Sign up for our emails at the bottom of any page, and we'll email you a code for 15% off your first order. You can use it once.

Check that it hasn't expired (spin wheel codes last 9 days) or already been used (the 15% welcome code works once). Only one code works per order, and codes don't stack with Bundle & Save, so checkout keeps whichever saves you more. Still stuck? Contact us with the code and we'll take a look.

Contact us with the designs, sizes and roughly how many you need, and we'll get back to you within one business day.

No. You can check out without one.

Tap Unsubscribe at the bottom of any of our emails, or contact us and we'll take you off the list. You'll still get emails about any order you place.